Terms & Conditions
Privacy of our customers is a top priority. Please refer to our following policy to answer any questions. If you have additional questions, please reference our Customer Service FAQ or use Contact Us section.
We strive to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. SSL is a high standard of security measure that encrypts your inputted information. In order to ensure others using your computer do not have access to your personal information on our website, please make sure to properly sign off when finished using a shared computer.
Customer Information Gathered on our website
We gather and save customer information. We use the information to serve you without having to collect the same information more than once. If you desire through an opt-in option, we capture credit card information that we maintain in encrypted form. You have the option not to provide certain information, but you may be unable to take advantage of some our services.
Use of the information gathered:
E-mail Information: When we communicate with customers through email; we save conversations to expedite improve future communications. We use your email information to send special offers, free gifts and/or common communication.
Sharing of data: Ringlovers do not share personal information with any other companies or individuals.
Free Shipping PolicyWe offer you FREE SHIPPING on all United States orders . FREE SHIPPING on all International orders more than $250 shipped via express mail . All international orders below $ 250 will be shipped express mail with a flat rate of $ 40 . We will ship the order via USPS mail with delivery confirmation number within the united states. We would recommend to insure your order. Our flat rate insurance fee is just $ 7 USD. We are not responsible for uninsured orders, that will be lost, damaged or undelivered. Please make sure you that you provide us correct and complete address.
Shipping and Delivery Time
We make an effort to ship orders within 24 hours. Sometimes it may take as long as 36-48 hours, but be assured we are working as hard as we can to ensure your happiness.
We ship via United States Postal Service ( USPS ) your order will arrive in 3-5 business days and international orders will arrive in 7-15 business days .
Note: We don't use the word 'jewelry' on the external packaging!
Money back Guarantee
At Ringlovers, your satisfaction is imperative to our success. We have a 30 Day Money Back Guarantee on all product. Please refer to our return policy . If you have a problem with your product, send it back to us and we will refund the money to you . If you are unsatisfied with your purchase, please contact us so we can address your personal situation.
Returns and Exchanges
We have a very simple return and exchange policy . If you are not satisfied with our product you may return it within 30 days after delivery and we will exchange or we will refund the money to you. The refund will be issued within 3-5 business days after receiving the product and the refund will be issued in the way the product was purchased .The product must be returned in its orginal condition, unworn and unaltreted in any way. We do not cover the return shipping cost unless the item is damaged or broken in transit while shipping . If you have any question please contact us by email or by phone.
How to return
Please email us at firstname.lastname@example.org to let us know you are returning the product. Please use the the original packaging and a copy of the invoice.
Send to us at:
1450 W. GRANDPARKWAY S. # G-176
KATY , TX 77494
To assure your maximum comfort and satisfaction we accept the following payment methods:
Following credit cards
Our website offer a secure shopping card system.
On the order form you can safely enter a card number, name and address.
Payments may be made with pay pal, just select that button on the order form.